Privacy Policy

Privacy Policy
Bid Deals
Email: Support@biddeals.shop

Last updated: 25 July 2025

At Bid Deals, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase our products, in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: name, email address, phone number, shipping/billing address

  • Payment Information: (processed securely by third-party providers, we do not store card details)

  • Account Information: login credentials, order history

  • Technical Information: IP address, browser type, cookies, referring website, device information

  • Usage Data: pages visited, time spent on site, interactions

2. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders

  • Communicate with you about orders, queries or support

  • Improve our website, services, and customer experience

  • Send marketing communications (with your consent)

  • Prevent fraud and ensure the security of our services

  • Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to fulfil our agreement with you (e.g., process an order)

  • Legal obligation – to comply with applicable laws

  • Legitimate interests – for business improvement and fraud prevention

  • Consent – for marketing emails or non-essential cookies

4. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services (e.g., Royal Mail, courier companies)

  • IT and marketing service providers

  • Regulatory bodies or law enforcement (if required by law)

We never sell your data to third parties.

5. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. For example, order records are typically retained for 6 years.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at Support@biddeals.shop.

8. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy].

9. Security

We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last updated” date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Support@biddeals.shop